IT Service Management (ITSM)
Whatever the ITSM need, VishTek can design, transition, operate, and support it. Our experts can:
- Assess current processes and develop new, improved business processes.
- Implement IT Service Desk, Service Catalog, Asset Management, and Service Assurance solutions.
- Manage service level agreements (SLAs) across an enterprise.
- Provide system administration and database administration.
- Provide IT helpdesk and Application Helpdesk support at Tiers 1, 2, and 3.
- Implementing AI-driven insights and virtual agents to improve service desk efficiency and user satisfaction.
Cyber Security & Cyber Intelligence
We provide comprehensive cyber defense, from infrastructure maintenance to offensive operations, ensuring compliance and protecting against emerging threats.
- Standing up and running 24/7 security operations centers (SOC) with certified CISSO support.
- Ensuring compliance with FISMA and the DoD Risk Management Framework (RMF).
- Conducting comprehensive vulnerability assessments and advanced intrusion detection.
- Performing defensive/offensive cyber operations and cyber intelligence analysis.
- Auditing, managing, investigating, and remediating cyber incidents.
- Leveraging AI-powered threat intelligence and SOAR platforms for automated incident response.
Application Development & Maintenance
Our developers apply CMMI Service Level 3 methodologies to build powerful applications faster, using technologies like J2EE, .NET, SOA, and SQL Server. We use Agile techniques and SOA to ensure applications are secure, ready when needed, and can communicate with legacy systems.
- Creating use cases to analyze business and functional needs.
- Designing, implementing, and maintaining enterprise applications.
- Conducting full life-cycle unit, functional, and system testing.
- Building AI-native applications and integrating machine learning models to create intelligent, predictive solutions.
Cloud, Containerization & DevSecOps
We modernize your applications and infrastructure for the cloud. We are experts in migrating, managing, and optimizing workloads on Microsoft Azure and **Amazon Web Services (AWS)**, ensuring scalability and security.
- Leading secure cloud migration strategies for public, private, and hybrid cloud environments.
- Implementing modern DevSecOps pipelines to automate testing and accelerate deployment.
- Architecting and managing cloud-native applications using microservices (Docker, Kubernetes).
- Optimizing cloud-native applications with AI/ML services from AWS and Azure.
Data Analytics & AI/ML
We help you unlock the power of your data. We go beyond database management to deliver actionable insights through advanced analytics, business intelligence, and artificial intelligence.
- Developing Business Intelligence (BI) dashboards for data-driven decision-making.
- Designing and implementing data warehouses and data lakes.
- Building, training, and deploying custom Artificial Intelligence (AI) and Machine Learning (ML) models.
- Integrating AI/ML models into existing applications to automate tasks and provide new insights.
Database Design & Monitoring
Our database experts work with MySQL and Microsoft SQL to eliminate threats to database security. Our services include:
- Isolating sensitive databases and maintaining an accurate inventory.
- Continuously assessing, identifying, and remediating vulnerabilities.
- Enforcing least privilege access controls to limit access to minimum data required.
- Alerting and responding to suspicious behavior in real time.
- Using AI-driven monitoring to proactively detect anomalies and suspicious database behavior.
Private Cloud & Virtualization
We help clients convert and manage their physical computing environment to a virtualized one, maintaining 100% reliability. We are adept with tools like VMware vSphere and products from NetApp, SAN, and Cisco Systems.
- Virtualizing servers, storage, networks, and COTS or custom applications.
- Migrating a virtual environment to a data center in the cloud.
- Designing and implementing secure virtual computing environments.
- Monitoring, maintaining, and tracking the health of IT on information dashboards.
Professional Staffing & Staff Augmentation
We provide the expert talent you need to fill critical roles and ensure mission success (NAICS 561320). We are your partner for temporary, contract-to-hire, and long-term cleared and certified professionals.
- Providing cleared and non-cleared technical experts to augment your existing teams.
- Supplying certified Program & Project Managers (PMP), engineers, and analysts.
- Filling critical, short-term project roles to meet surge requirements.
- Providing expert AI/ML engineers and data scientists to augment your teams.
Technology Procurement (VAR)
As a Value-Added Reseller (VAR), we streamline your technology supply chain. We are an authorized partner for top-tier manufacturers, managing the entire procurement lifecycle (NAICS 423430, 423690).
- Providing strategic sourcing and procurement for hardware (Dell, HP, Lenovo, Cisco) and software (Microsoft, etc.).
- Managing the full acquisition lifecycle for products, solutions, and services.
- Consolidating complex hardware and software orders into a single, easy-to-manage contract.
- Ensuring compliance and best-value pricing for all technology acquisitions.
Mission Support Services
We provide the strategic, operational, and logistical framework to ensure your mission's success. This includes program management, physical security, and full-scale business operations support.
Program Management (PM)
Using our certified project management methodology, we deliver projects on schedule and budget. Our PM specialists:
- Stand up Project Management Offices (PMOs).
- Create and manage integrated project schedules, performing earned value management.
- Establish Agile methodology to plan and implement tasks rapidly.
- Utilizing AI-powered tools for predictive risk analysis and project scheduling optimization.
Physical Security
Applying deep experience in military and civilian physical security, our experts:
- Assess physical and infrastructure security before lease or construction.
- Deploy biometric access controls, including face recognition and iris scanning.
- Provide access control and guard services.
- Help write continuity of operations (COOP) and reconstitution plans.
Business Operations
Our experts manage logistics, resources, facilities, and acquisition efforts. We:
- Provide support for budget planning and budget execution.
- Assist in managing and closing contracts.
- Track and manage IT and other assets.